The nation of South Africa during this critical transition period of economic growth and poverty alleviation provides an intriguing case study of the importance of coordination between government, civil society and the community for sustainable service delivery. The determination of extension agents to facilitate the success of the young democracy is thwarted by numerous field and institutional challenges that others observed and documented while the status quo remained. This paper provides a rare insight into a new discourse of extension as paragons of citizenship, patriotism, and nationalism. Properly approached, extension service can help unlock the service delivery cul-de-sac.


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